revDSM Platform Documentation

Privacy Policy

revDSM Inc.·Effective Date: July 7, 2026

01Introduction

revDSM Inc. ("revDSM," "we," "our," or "us") is committed to protecting the privacy of our enterprise clients and their authorized users. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use the revDSM platform, including our web application and mobile applications (collectively, the "Platform").

By accessing or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately and contact your organization administrator.

02Scope

This Privacy Policy applies to all users of the revDSM Platform, including enterprise account administrators, field representatives, coordinators, and call center personnel who access the Platform under an active enterprise license agreement.

This Policy does not apply to third-party services, websites, or applications that may be linked to or integrated with the Platform. Those services are governed by their own privacy policies.

03Information We Collect

3.1 Information You Provide

We collect information you or your organization provides directly to us, including:

  • Account registration information (name, email address, role, and organizational affiliation)
  • User-generated content submitted through the Platform (forms, notes, agreements, and field data)
  • Communications with our support team

3.2 Information Collected Automatically

When you use the Platform, we automatically collect certain technical and usage information, including:

  • Device identifiers and device type
  • Operating system and application version
  • IP address and general network information
  • Usage data, session logs, and feature interaction data
  • Crash reports and performance diagnostics

3.3 Location Information

The Platform collects precise GPS location data when you use location-enabled features. Location data is collected in the background during active field sessions. This data is associated with your user profile and enterprise account and is used to support core Platform functionality including field activity logging, territory management, and operational reporting.

You may be prompted to grant location permissions upon first use. Denying location access may limit certain Platform features. You can manage location permissions through your device settings at any time.

04How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Platform and its features
  • Authenticate users and enforce role-based access controls
  • Generate operational reports and analytics for your enterprise account
  • Monitor Platform performance, security, and integrity
  • Respond to support requests and communicate with authorized administrators
  • Comply with legal obligations
  • Improve and develop Platform functionality

05How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share information in the following limited circumstances:

  • With your enterprise account administrators, who have role-gated access to data generated under their account
  • With service providers who assist us in operating the Platform, subject to confidentiality obligations
  • In response to lawful legal process, court orders, or regulatory requirements
  • In connection with a merger, acquisition, or sale of assets, where we will provide notice prior to transfer
  • To protect the rights, safety, or property of revDSM, our clients, or the public

06Data Retention

We retain your information for as long as your enterprise account is active or as required by law. Upon account termination, data is retained for a commercially reasonable period before deletion, unless your enterprise agreement specifies otherwise.

07Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your information. All data transmitted between your device and our Platform is encrypted using TLS. Access to data is restricted to authorized personnel on a need-to-know basis.

No system is completely secure. We cannot guarantee absolute security and are not liable for unauthorized access beyond our reasonable control.

08Your Rights and Choices

Depending on your jurisdiction, you may have the right to access, correct, or request deletion of personal information we hold about you. Requests should be submitted through your enterprise account administrator or directed to us at privacy@revdsm.com.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). Please contact us at privacy@revdsm.com for more information.

09Children's Privacy

The Platform is intended solely for enterprise use by adults aged 18 and older. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10Changes to This Policy

We may update this Privacy Policy from time to time. We will notify enterprise account administrators of material changes. Continued use of the Platform following notice constitutes acceptance of the updated Policy.

11Contact Us

For privacy-related inquiries or to exercise your rights, please contact:

revDSM Inc.
1646 W Snow Ave, Tampa, FL 33606